Privacy Policy

Introduction

At Dirichi Properties Limited ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, physical address
• Identification Information: Government-issued ID numbers when required for property transactions
• Financial Information: Bank account details, payment information for property transactions
• Property Preferences: Your property requirements, budget, location preferences
• Communication Records: Correspondence with our team via email, phone, or messaging platforms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or search terms

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our real estate services
• To process property inquiries and transactions
• To verify your identity and conduct due diligence as required by law
• To communicate with you about properties, services, and updates
• To personalize your experience and provide relevant property recommendations
• To improve our website, services, and customer experience
• To comply with legal obligations and prevent fraudulent activities
• To send promotional materials (with your consent) about new properties and services

Information Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Property verification and due diligence partners
• Legal and financial advisors involved in property transactions
• IT service providers and website hosting companies
• Marketing and communication platforms (with appropriate safeguards)

Legal Requirements

We may disclose your information when required by law, such as:

• To comply with legal processes or governmental requests
• To protect our rights, privacy, safety, or property
• To enforce our terms and conditions
• In connection with a business transfer, such as a merger or acquisition

Property Transactions

For property transactions, we may share necessary information with:

• Property sellers, buyers, or their authorized representatives
• Financial institutions involved in the transaction
• Government agencies for registration and documentation purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and data encryption where appropriate
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection and confidentiality

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods consider:

• The length of time we need to provide our services to you
• Legal and regulatory requirements for real estate transactions
• Any ongoing legal obligations or dispute resolution needs
• Your requests regarding your personal information

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Restriction: You can request restriction of processing of your personal information
• Objection: You can object to processing of your personal information
• Data Portability: You can request transfer of your data to another organization

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

We use cookies for:

• Essential website functionality
• Performance monitoring and analytics
• Remembering your preferences
• Marketing and advertising (with your consent)

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

As we serve clients both in Nigeria and abroad, your personal information may be transferred to, and processed in, countries other than Nigeria. These countries may have different data protection laws. When we transfer your information internationally, we will take appropriate safeguards to ensure your data remains protected.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@dirichiproperties.com
• Phone: +234 810 886 5489
• WhatsApp: +234 903 509 5445
• Address: 123 Property Avenue, Lekki Phase 1, Lagos, Nigeria